AI PBX is a smart business phone system by Anita24 that puts an LLM-powered voice attendant in front of your existing telephony — answering, routing, and resolving calls before they reach a person.
Callers speak naturally; the attendant understands intent, looks up the directory, opens tickets, and routes to the right department — handing off warm, with context, when a person is needed.
What it does
- LLM voice attendant that answers and understands natural speech
- Intent-based routing to departments and people
- Directory lookup and call transfer
- Ticket creation from calls
- Warm handoff to human agents with conversation context
Where it runs
CloudHybrid
AI PBX is built by Anita24 — the flagship omnichannel agent platform.
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