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AI Virtual Workforce

Agents that answer your customers on every channel — voice, chat, WhatsApp, email — resolve end-to-end, and learn from every conversation.

Agents that answer.

The Anita24 family: every channel covered, every request resolved or handed off with context, every conversation feeding the insight loop.

Flagship

Anita24

AI agents, omnichannel customer response, and the insight loop — every conversation answered and learned from.

anita24.com ↗
By Anita24

AI PBX

Smart telephony with an LLM voice attendant — routing, directory, tickets, warm handoff.

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Voice

Smart Call Pre-Screening

An AI front-door for your lines — screens callers, filters spam, routes by your policy.

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Web

Luminata Assist

Embeddable AI assistance for your web product — in-context answers grounded in your data.

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AI Virtual Workforce is the Luminata product family of customer-facing AI agents: software that answers customers on voice, chat, WhatsApp, and email, resolves requests end-to-end, and hands off to people with full context when needed.

The family is anchored by Anita24, the flagship omnichannel agent platform with its own home at anita24.com, and extends with AI PBX (by Anita24), Smart Call Pre-Screening, and Luminata Assist.